Support Email Template
Subject Line:
Use a clear, concise title describing your issue
Example:
Reviews Not Populating
Cancel Subscription
Product Question
Email Body:
1. Login Email:
The email address you use to log into the software:example@yourdomain.com
2. Website Name:
The name of your website as shown in the software:Example Website Name
3. Where is the Issue Occurring?
Page Type: (Choose one: Home / Product / FAQs / Other)
Page Name: e.g., “Home”, “FAQs”, “Product Page - Custom Hoodie”
Blog Post: If related to a blog, include the blog post title and where in the post you see the issue
4. Issue Description:
Provide a detailed explanation of the problem. Be specific about what you expected to see vs. what you're seeing.
5. Screenshots (if applicable):
If something is missing or not appearing as expected, please include screenshots so our support team can view exactly what you're seeing.