If you are having difficulties with your SSL not securing please check your URL at https://mxtoolbox.com/DNSLookup.aspx.. 

You will then be able to see if your URL is pointed to any other IP addresses. If it is pointed to other IP addresses then you will need to remove the IP addresses that are not associated with Net Engine. 

If you don't see any additional IP addresses that your URL is pointed to please contact us at support.